There is very little to lose by trying mediation. Most court protocols encourage parties to use a mediation service when a legal case is commenced but it can be used regardless of whether there is a legal case or not. Mediation allows parties to resolve conflict on their own terms, with an element of control over the terms of agreement which is not always the case in civil proceedings and may see a decision made for them. Mediation can be a quick process and can often take place within one day. 

 

A Mediator is equipped to allow parties to narrow issues, to focus on the important factors and to encourage parties to conciliate. Mediation is completely confidential and without prejudice. 

 

Mediation can take place before or during litigation. Courts will often view parties favourably if there has been at least one attempt to mediate during a housing case.