Complaints Resolution Service | Mediation and Drafting Experts Ltd

Dealing with complaints can be stressful and time consuming. Here at MADE we have the time to listen and understand your customers' concerns whilst offering straightforward resolutions. Using our experience in mediation and dispute resolution, we can offer efficient, cost effective solutions to your customers, leaving you to focus your time and energy on other aspects of your business.

We listen and Resolve

We first listen to customers' complaints and take the time to understand and empathise with their problems.

We provide help with customers dissatisfaction and we can mediate to resolve the issues. We have a team of mediators with different specialities who can facilitate communication and negotiation between the parties involved. Complaint resolution can lead to a variety of positive outcomes for all involved.

We take the stress away from your business by dealing with difficult problems and complaints allowing you time to focus on other aspects of your business.

We offer bespoke packages to suit the needs of your business. Email us at info@instructmade.co.uk