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Mediation and Complaints Resolution

There is now an increased focus on mediation as being the most effective way to resolve conflict compared with taking court action. We believe civil and commercial disputes require a unique set of skills and techniques from a mediator in order to reach a resolution.

Quick Resolution

Minimal time 
commitment

Creative settlement agreement

On your terms

Low Risk

Fixed Fee &
Flexible Payment
Options

Accredited &
qualified
Mediator

Comfortable Venues

What type of mediation services do we offer?

Housing Disputes

We offer mediation help for a range of housing issues such as fallouts between landlord and tenants, disrepair, rows with neighbours and contractor/owner disputes. We are experienced at dealing with a wide range of housing issues. We believe mediation is an effective way of dealing with stressful problems over a property and can be more easily solved with the help of an independent party without court action.

Probate, Will and Trust Disputes. Family Business Succession

Mediation can alleviate the stress and responsibilities of trustees and family members. There is very little to lose for family members and dependents engaging in a mediation process even if it means an agreement is reached on part of the dispute. Mediation can take place regardless of whether solicitors are involved. Mediation can greatly assist solicitors with clients engaged in probate.

Money Disputes

We can help individuals who are caught up in a row over money with another party, such as a debt owed or a dispute over a service provided. Issuing a small claim for compensation can still be a confusing and costly process which a lot of uncertainty. Mediation allows for an opportunity for disputes to be resolved quickly and cost effectively. 

Business books
Mediaton Services

Drafting Services

We believe that accurately drafting witness statements requires dedicated time and focus. We offer a bespoke drafting service at a competitive cost. All of our drafting is undertaken by experienced qualified Solicitors and is CPR compliant* We offer drafting to both individuals and businesses. 

We can also assist with drafting letters of complaints or grievances. As mediators, we are equipped to understand complaints and problems. We can help you articulate your issues in a straightforward way that will ensure your correspondence has the correct tone, relevant focus and detail that will assist you in achieving your desired outcome. 

Witness Statements

Letters

*Please note that we do not provide legal advice nor we do engage in the performance of any ancillary functions in relation to court proceedings. 

Testimonials
“In my experience, I have found Stephanie to be empathic with her clients, assertive in driving settlements and outcome focused.”

Will Angood, Director of Housing Disrepair Helpline

Contact
Get in touch

Contact

0330 311 2412 

info@instructmade.co.uk

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Complaints Procedure

 

MADE is a trading name of Mediation and Drafting Experts Ltd 

(Previously Miers Mediations)

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